Paarlberg Motors ("we", "us", "our"), operated by Proximitas Investments 15 (Pty) Ltd, respects your privacy and is committed to protecting your personal information. This policy explains what we collect, why, and how we handle it, in line with the Protection of Personal Information Act (POPIA).
Information we collect
When you place an order or send an enquiry, we collect your name, email address, phone number, company or business name (if provided), and order and transaction details. We do not store your card or banking details. All payments are processed securely by our payment provider, Paystack.
How we use your information
We use your information to process and fulfil your orders, confirm part availability and arrange collection or delivery, contact you about your order or enquiry, respond to questions and provide customer support, and occasionally contact you about our products and offers (you can opt out of these at any time).
Sharing your information
We do not sell your personal information. We only share it where necessary to fulfil your order — for example with our payment provider (Paystack) to process payment, or with a courier company to arrange delivery. These parties are bound to protect your information.
Data security
We take reasonable measures to protect your personal information from loss, misuse, or unauthorised access. No method of transmission over the internet is fully secure, but we work to safeguard your data.
Your rights
Under POPIA you have the right to access the personal information we hold about you, request corrections, or ask us to delete it. To exercise these rights, contact us at paarlbergmotors@onedaycar.co.za.
Marketing
We may occasionally send you information about our products and special offers. Every marketing message includes an option to unsubscribe. We will not send you marketing if you have opted out.
Contact
For any privacy-related questions, email paarlbergmotors@onedaycar.co.za.
